SHIPPING & DELIVERY
SHIPPING FEE DEPENDENT ON ITEMS AND WHERE YOU ARE DELIVERING TO IN SOUTH AFRICA
Who do we ship with?
Delivery is between 9am and 5pm Monday-Friday.
How long will it take?
We manufacture to each order, with the exception of a few collections which we hold inventory of. Normally your order should take approximately 10 – 15 working days (working days exclude weekends and public holidays) depending on the product ordered. Delivery is dependant on the product ordered and will be communicated after the order has been placed and approved by us via email.
You will notified who your parcel has been sent with via email.
Delivery times should be used as an estimated guide and begin from the date of dispatch. Essops Online cannot be held responsible for any delays caused by the courier companies.
Orders require a signature upon receipt so please ensure that someone will be there to sign for the package.
We need a telephone number for all orders and cannot ship without.
We are unable to redirect orders once items have been dispatched.
Please be aware that the above delivery times do not take into account possible delays caused by payment authorisation.